Hermes Supplies offers Limited Warranty to the original Purchaser covering defects in material and workmanship for a period of one year from the date of the invoice.

Purchaser must promptly notify Hermes in writing of any defect in the Product. Photos and inspection may be required before making final determination of the claim.

Hermes liability is limited to the repair or replacement of the determined defective Product. Hermes determines which method will be used to make the correction.

Any reimbursement for repairs locally made must be approved by Hermes in written in advance. Claims for damages or delays occurred during transit or unloading of Product must be made directly to the freight companies and are not covered under this Limited Warranty.

This Warranty doesn’t cover repairs and replacement caused by the following:

1. Unreasonable or abusive use
2. Chemical stains and damages
3. Exposure to extreme climate conditions
4. Modifications by Purchaser
5. Changes in wood color due to natural aging of the wood
6. Neglect of reasonable and necessary care and maintenance
7. Normal wear and tear subjected to weather and use
8. Force Majeure
9. Hermes Supplies reserves the right to make changes or amendments to these terms without prior notice

Hermes is not liable for lost of profits, rental replacement costs, and other repair or replacement costs, special, indirect or incidental damages, except set forth herein. Hermes liability is limited to the repair and replacement of the defective Product in accordance with the terms of this Warranty.

Any dispute between Hermes and the Purchaser arising under or related to the Sales Contract or this Limited Warranty including without limitation the arbitration of such dispute will be interpreted in accordance with the laws of the Province of Quebec, and the Courts of Quebec will have jurisdiction over legal proceedings.